Terms & Conditions 

Some of the treatments offered require a skin/patch test a minimum of 24 hours in advance. A 10 minute appointment will be arranged for this when booking your first treatment. Failure to attend a skin/patch test will require treatments to be rescheduled or cancelled. This is for insurance purposes and client safety. If a client has not had a treatment which requires a patch test for 6 months or more, a new skin/patch test will be required.

Cancellations or changes to appointments must be made at least 24 hour in advance. Failure to adhere to this may result in future appointments requiring pre-payment.

A 'no-show' is when a client does not turn up for a pre booked appointment and does not contact the salon to cancel in advance. In the event of a no-show the client will be contacted to arrange payment for the loss of income incurred as the appointment could of been booked by another client.

Clients with previous no-shows will usually be required to make full pre-payment for future appointments. Failure to pay the costs of missed appointments or regular missed appointments may result in future bookings being declined/cancelled.

Payment terms will be agreed at the time of booking your treatment. Payment via cash or bank transfer is due before leaving the salon.